Refund Policy for Red Wing Community Education & Recreation Programs

Insufficient Enrollment

• If a class or activity is canceled due to insufficient enrollment, registrants will be notified by phone or email. A full refund will be issued automatically.

Cancellations

• More than One Week Prior to Start Date: Cancellations requested by individuals more than one week before the scheduled start date are subject to a $5 service fee. The remaining registration fee will be refunded.

• Less than One Week Prior to Start Date: Cancellations requested less than one week before the scheduled start date are not eligible for a refund.

• For cancellations caused by acts of nature (e.g., inclement weather, natural disasters) or other unforeseen circumstances beyond our control, efforts will be made to reschedule. If rescheduling is not possible, no refund will be issued.

• No refunds will be issued for a single missed date in programs that have multiple dates or are ongoing.

Trips and Tours

• Once tickets have been purchased for trips and tours, refunds will not be issued unless a replacement participant can be found.